Terms & Conditions

📋Introduction

Welcome to bt345, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your access to and use of the bt345 website, mobile application, and all associated services (collectively referred to as the "Platform"). By registering an account, accessing any games, placing any bet, or otherwise using the Platform, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety.

These Terms apply to all visitors, registered users, and others who access or use the Platform. We reserve the right to amend these Terms at any time. Continued use of the Platform after any amendments constitutes your acceptance of the revised Terms. If you do not agree with any part of these Terms, you must immediately cease using the Platform.

🪪Eligibility & Account Registration

To create an account on bt345 and access our services, you must meet all of the following eligibility criteria at all times during your use of the Platform:

• You are at least 21 years of age. bt345 strictly prohibits the use of its services by anyone under the age of 21.
• You are a natural person and not acting on behalf of a company, organisation, or third party for betting purposes.
• You hold only one (1) account on the Platform. Opening multiple accounts is strictly prohibited and will result in immediate suspension.
• You are providing accurate, complete, and up-to-date personal information during registration and throughout your use of the Platform.
• You are not located in a jurisdiction where online gambling is prohibited or restricted by applicable laws.

bt345 reserves the right to request identity verification documents at any stage, including but not limited to government-issued photo ID, proof of address, and proof of payment method. Failure to provide adequate documentation may result in account suspension and withholding of funds pending investigation.

💰Deposits, Withdrawals & Payments

bt345 accepts deposits and processes withdrawals exclusively through approved payment channels. All financial transactions on the Platform are conducted in Bangladeshi Taka (BDT). Supported payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank Mobile Banking, and select debit/credit cards where available. The following conditions apply to all payment activity on your account:

• The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳1,000. Maximum transaction limits may apply based on your account tier and verification status.
• All deposits must come from a payment account registered in your own name. Third-party deposits are not permitted under any circumstances.
• Withdrawal requests are typically processed within 24-72 hours, subject to successful KYC verification and security checks. bt345 does not guarantee processing times during peak periods or public holidays.
• bt345 may refuse or delay a withdrawal request if there is a reasonable suspicion of fraudulent or suspicious activity on the account.
• bt345 reserves the right to apply transaction fees, currency conversion charges, or processing costs as disclosed in our current fee schedule, which may be updated periodically.

All payment information submitted to bt345 is encrypted and handled in accordance with our Privacy Policy. bt345 does not store full card numbers or mobile banking PINs on its servers. For a complete overview of how we handle financial data, please review our Privacy Policy page.

🎁Bonuses & Promotions

bt345 offers various promotional incentives to new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL, IPL, and Eid. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms that accompany an individual promotion:

• Bonuses are credited to your account upon meeting the specified deposit and opt-in requirements. Welcome bonuses apply to first-time deposits only.
• All bonuses are subject to a wagering requirement (rollover) before any associated winnings can be withdrawn. The specific rollover multiplier is stated in each promotion's individual terms.
• bt345 reserves the right to withdraw any bonus offer, modify its terms, or cancel a player's eligibility if misuse, exploitation, or abuse of the promotion system is suspected.
• Bonuses cannot be transferred between accounts, exchanged for cash at face value without satisfying rollover requirements, or combined with other active promotions unless explicitly stated.

bt345 may, at its sole discretion, offer personalised promotions to individual players based on their gaming activity, account history, and engagement with the Platform. Participation in any promotional offer does not guarantee future offers of the same or similar nature.

🚫Prohibited Activities

The following activities are strictly prohibited on the bt345 Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent termination, forfeiture of funds, and reporting to relevant authorities where applicable:

• Using the Platform for any form of money laundering, terrorist financing, or other illegal financial activity.
• Employing any software, bot, algorithm, or automated tool to gain an unfair advantage over other players or the Platform's systems.
• Colluding with other players to manipulate the outcome of any game or bet, including but not limited to match-fixing or coordinated bonus abuse.
• Registering under a false identity or providing fraudulent, forged, or misleading documentation to the Platform.
• Attempting to access other users' accounts, exploit software vulnerabilities, or interfere with the Platform's technical infrastructure in any manner.

bt345 employs advanced fraud detection systems and monitors all transactions and gameplay in real time. Any attempt to circumvent our security measures will be treated with the utmost seriousness. Players found in violation of these prohibitions will have any winnings derived from prohibited activity permanently forfeited.

⚠️Account Suspension & Termination

bt345 reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, with or without prior notice, in the following circumstances: breach of these Terms and Conditions; suspicion of fraudulent, illegal, or abusive activity; failure to complete KYC verification within the required timeframe; an account showing prolonged inactivity (defined as no login activity for a period of 180 days or more); or upon receipt of a self-exclusion request from the account holder.

Upon account termination, any available balance remaining in your account, after deducting any applicable bonus funds not yet released, will be returned to you via your registered payment method, provided that identity verification has been satisfactorily completed and no outstanding investigation or fraud concern applies. bt345 will endeavour to process such balances within 14 business days of account closure.

©️Intellectual Property

All content on the bt345 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, page layouts, underlying code, and software, is the property of bt345 or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, redistribute, publish, or exploit any content from the Platform for commercial purposes without the express written permission of bt345.

The bt345 name, logo, and all related brand marks are registered trademarks of bt345. Unauthorised use of any bt345 trademark, including use in domain names, social media handles, or promotional materials, is strictly prohibited and may give rise to legal action.

📜Limitation of Liability

To the maximum extent permitted by applicable law, bt345 and its directors, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure arising out of or in connection with your use of, or inability to use, the Platform. bt345's total aggregate liability to you for any claims arising out of or relating to these Terms or the Platform shall not exceed the total amount deposited by you into your account during the six (6) months immediately preceding the event giving rise to the claim.

Nothing in these Terms and Conditions shall exclude or limit bt345's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law. Gambling involves inherent financial risk, and bt345 does not guarantee any winnings or outcomes from gameplay. All decisions to wager real money are made voluntarily by the user.

🔐Privacy & Data Protection

bt345 is committed to protecting the privacy and personal data of all users. We collect, store, and process personal information solely for the purpose of providing our services, verifying your identity, preventing fraud, complying with legal obligations, and improving your experience on the Platform. We do not sell, rent, or share your personal data with unaffiliated third parties for their independent marketing purposes.

The types of personal data we may collect include your full name, date of birth, residential address, email address, mobile phone number, payment account details, and device/browser information. For a comprehensive explanation of how bt345 collects, uses, and protects your personal information, including your rights as a data subject, please review our full Privacy Policy.

🏛️Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, breach, or termination, shall first be attempted to be resolved through good-faith negotiation between the parties. bt345 encourages users to contact our support team in the first instance to resolve any concerns before escalating to formal proceedings.

If a dispute cannot be resolved through negotiation within thirty (30) days of the initial complaint being raised, the parties may seek resolution through mediation or arbitration before considering formal litigation. bt345's decisions on gaming outcomes, where based on verifiable system logs and certified RNG records, are final and binding unless a clear technical error can be demonstrated.

✏️Amendments to These Terms

bt345 reserves the right to revise, update, or replace these Terms and Conditions at any time. When material changes are made, we will endeavour to notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. However, changes required to comply with legal obligations or address urgent security concerns may take effect immediately without prior notice.

The most current version of these Terms and Conditions is always accessible on the bt345 website. The version date displayed at the top of this page indicates when the Terms were last updated. It is your responsibility to review these Terms periodically. Your continued use of the Platform following the posting of revised Terms constitutes your binding acceptance of the changes.

🎯Responsible Gaming Commitment

bt345 is deeply committed to promoting responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment, not a source of financial hardship or personal distress. We provide a range of tools to help players stay in control, including voluntary deposit limits, session time reminders, cooling-off periods, and self-exclusion options. Players experiencing difficulties with gambling are encouraged to contact our support team or seek assistance from professional organisations.

bt345 strictly enforces the 21+ age restriction and uses age verification processes at registration and during account reviews. If you believe your gambling habits are becoming harmful to yourself or others, please visit our Responsible Gaming page for detailed guidance, or contact our support team at any time. Remember: gambling is entertainment, and it is always okay to take a break.